DUTIES – Under supervision from the Safety/WC Manager, the COVID-19 HR Support position performs varied COVID-19 reporting and outreach duties.  Day to day activities require the use of initiative and good judgment, particularly when prioritizing work or dealing with management and employees. This is a temporary, full-time position and will be eliminated when the volume of COVID related calls diminishes to the point that current HR staff can handle the volume.

Standard Registration / Human Resources clerical duties:

  • COVID-19 Call Management
  • Facilitate the assessment, guidance, and follow-up of employees who may be symptomatic or potentially exposed to COVID-19 following established COVID-19 policy and procedures
  • Management of the spreadsheet and documentation
    • Information reported to Workers’ Comp department
  • Assist with Internal Contact Tracing

Knowledge of:

  • Operation of standard office equipment, including personal computers and appropriate programs such as Windows, Word and Excel
  • Must be able to read, write and speak English and Spanish

Qualifications:

  • Excellent customer service skills on the phone and in person
  • Regular hours are 8:00 am – 5:00 pm Monday – Friday
  • Work schedule may include OT and weekends
  • Must possess strong data entry skills with speed and accuracy
  • Able to follow instructions both written and verbal
  • Organized team player who works well with a variety of people with a minimum of supervision
  • Thrive in a fast-paced environment and handle pressure while managing multiple tasks
  • Regular and consistent attendance mandatory
  • Ability to take direction from multiple managers
  • Valid driver’s license and clean record