Summary/objective:

This individual is responsible for managing all aspects of workers’ compensation claims for all districts, providing timely notification and communication with employees, supervisors, and insurance carrier regarding claims, maintaining OSHA injury/illness logs, assisting in safety training programs, and providing administrative support to the Safety/Workers’ Compensation/Training Manager.

Essential functions: (to include supervisory responsibilities – if applicable)

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Establishes and maintains a good rapport with co-workers
  • Inspires a safety culture that creates a safe work environment throughout the organization
  • Keeps current on changes in the Workers’ Compensation system in California and AZ
  • Manages workers’ compensation files for all work injuries in the organization
  • Guides, trains and advises management on proper injury investigation techniques and completion of incident report forms
  • Receives, reviews and processes all injury reports in a timely manner
  • Provides customer service to injured employees
  • Establishes and maintains contact with injured employees and provide assistance with claims and obtaining healthcare
  • Communicates with current and prior workers’ compensation carriers, management, physicians, and attorneys to provide/gather information as needed to enable appropriate processing of claims
  • Assists departments in the determination of appropriate modified duty assignments
  • Conducts outreach visits to injured employees and their foreperson
  • Maintains OSHA injury/illness logs (300 and 300A)
  • Attends claims reviews of open claims with current and past carriers
  • Analyzes claims and loss control data to identify injury trends and prevention
  • Maintains records using company’s ERP system
  • Prepares required and special reports as needed
  • Documents translation English/Spanish
  • Meeting deadlines with complete accurate work
  • Data entry
  • This position requires regular driving as an essential job function in overseeing and coordinating various aspects of the Safety process
  • Consistent attendance is mandatory
  • Other job duties as assigned

Additional functions:

  • Maintain confidentiality of information
  • Maintain emotional control under stress; work with frequent interruptions
  • Follow safety protocols and emergency procedures

Competencies:

  • Communication- Written and Verbal
  • Customer Service
  • Empathetic
  • Detail-oriented
  • Flexibility/Adaptability
  • Multi-tasking
  • Teamwork

Work environment:

  • Mostly indoor with occasional outdoor work
  • Full time, Monday – Friday, 8:00am to 5:00pm and may include required overtime and weekends

Physical requirements:

  • See separate physical requirements document for this role.

Travel required:

  • This position is based in Salinas, CA or optionally, seasonal relocation to Yuma, AZ during the months of November through March

Required education and experience:

  • High School diploma or combination of equivalent education and experience
  • Bilingual and bi-literate in English/Spanish
  • Excellent customer service skills on the phone and in person
  • Operation of standard office equipment, including personal computers, photocopier, fax machines, and must have strong knowledge of Microsoft Excel, Word, and Windows.
  • Organized team player who works well with a variety of people
  • Thrive in a fast-paced environment and handle pressure while managing multiple task
  • Ability to keep skill set current
  • Valid driver license and clean record

Preferred education and experience:

  • Workers’ Compensation experience preferred

Pay range:

  • $34.00 – $38.00

Affirmative Action/EEO statement:

We are an Equal Opportunity Employer – The Company assures equal employment opportunity with respect to recruiting, hiring, training, compensation, transfers, and promotions. All Company practices will be administered without regard to race, sex, pregnancy, childbirth, and medical conditions related to pregnancy and childbirth, age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of FMLA leave, disability, marital status, medical condition (cancer and genetic characteristics), genetic information, national origin, gender, gender identity, gender expression, sexual orientation, military or veteran status or any other characteristic protected by state, federal or local law in terms and conditions of employment. Information provided on this application will not be used for any discriminatory purpose.